Case studies
Anonymised summaries of recent engagements. Client references are available on request during scoping.
B2B SaaS · 40 staff
A support team of six was spending most of the day on repeat questions about billing and onboarding.
We built a retrieval-based AI agent over their help centre and Stripe billing data, with strict escalation rules to a human on anything account-changing.
Logistics · 120 staff
Supplier invoices arrived as PDFs by email and were rekeyed into the ERP by two full-time staff.
A document parsing pipeline extracts line items, validates them against purchase orders, and pushes clean records into the ERP with exceptions routed to a review queue.
E-commerce · 25 staff
Stock decisions were made from spreadsheets, causing both stockouts and dead inventory.
We consolidated sales, marketing spend, and supplier lead times into a weekly forecasting pipeline with a simple dashboard for the buying team.