Privacy Policy

Brian Congelliere AI Services (Nexura AI) (61957 Oleander Dr, Joshua Tree, CA 92252, United States) is the data controller for personal data collected through this website and our services. This policy explains what we collect, why, and what rights you have.

1. Data we collect

• Contact data you submit through our enquiry form: name, company, email, phone number, and message content.
• Billing data needed to process payments. Card details are entered directly with our payment processor and are never stored on our servers.
• Client project data you share with us to deliver an engagement, such as documents, records, or system access.
• Technical data such as IP address, browser type, and pages visited, collected in aggregate to keep the site secure and measure usage.

2. How we use data

To respond to enquiries, deliver and support the services you purchase, process payments and issue invoices, meet legal and accounting obligations, and improve our website. We do not sell personal data, and we do not use client project data to train public AI models.

3. Legal bases

We process data to perform our contract with you, to comply with legal obligations, and on the basis of our legitimate interest in operating and securing our business. Where required, we rely on your consent and you may withdraw it at any time.

4. Cookies

We use strictly necessary cookies for site functionality and security. If analytics cookies are enabled they are used only in aggregate to understand which pages are useful. You can block or delete cookies in your browser settings; essential cookies are required for the site to function.

5. Sharing and processors

We share data only with service providers that help us operate: payment processing, hosting, email delivery, and AI model providers used inside a delivered solution. Each processor is bound by contract to protect your data and may only process it on our instructions.

6. Retention

Enquiry data is kept for up to 24 months. Contract and billing records are kept for seven years to meet tax and accounting requirements. Client project data is deleted or returned within 30 days of a written request after an engagement ends.

7. Security

We use encryption in transit, access controls, least-privilege credentials, and regular review of third-party access. No system is perfectly secure, but we notify affected clients promptly of any breach that puts their data at risk.

8. Your rights

You may request access to, correction of, or deletion of your personal data, object to processing, or request a portable copy. California residents may also request details of data disclosures and opt out of any sale of personal information — we do not sell personal information. Email contact@nexura-ai.com and we will respond within 30 days.

9. International transfers

Our providers may process data in the United States and other countries. Where required, transfers are covered by standard contractual clauses or an equivalent safeguard.

10. Contact

Privacy questions: contact@nexura-ai.com or +1 (760) 660-6120, 61957 Oleander Dr, Joshua Tree, CA 92252, United States.